Faulty or damaged Goods
We are confident that your goods will reach you in perfect working order/condition. However, if an item is received damaged or faulty, you should notify us within 7 days of receipt and we will be happy to exchange it for you. Please quote your order number, full name and address details when returning goods. It is also advisable to retain a proof of postage free from the post office when returning goods. Unsuitable items may be returned within 7 days of receipt but must be in mint condition, with the exception of CD-roms and DVDs if the seals have been tampered with or opened.